Feefo Spotlight
Shining a light on everything customer experience, from the latest technology and insight, to real customer success stories.
Episodes
14 episodes
Sustainability in Retail | Episode 14
In this episode, Feefo’s Nicola Renshaw is joined by Lisa Whalley-Smith from Ecoegg, Karen Waddilove from Amara Living and Merryn Chilcott from
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Episode 14
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59:37
Travel: Avis and the Institute of Travel & Tourism | Episode 13
In this episode, Feefo’s Nicola Renshaw is joined by Steven Freudmann from the Institute of Travel & Tourism (ITT) and Stig Williams from Avis Budget Group to d...
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Season 1
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Episode 13
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37:43
Travel: Elegant Resorts, CV Villas and Hoburne Holidays | Episode 12
In this episode, Feefo’s Nicola Renshaw is joined by Lisa Fitzell from Elegant Resorts, Pete Brudenell from CV Villas and Gary Gough from
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Season 1
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Episode 12
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51:59
Customer Spotlight: Kia | Episode 11
In this episode, Feefo’s Nicola Renshaw is joined by Kim Wiggins from Kia to discuss the future of the automotive industry and the role Kia and their customers are playing in shaping it.
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Season 1
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Episode 11
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39:41
Customer Spotlight: Impact Factory | Episode 10
In this episode, Feefo’s Nicola Renshaw is joined by Jo Ellen Grzyb from Impact Factory to learn how listening closely to their customers helped them successfully transition their training business o...
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Season 1
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Episode 10
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30:57
Customer Spotlight: TheVeganKind | Episode 09
In this episode, Feefo’s Nicola Renshaw is joined by co-founder of TheVeganKind, Scott McCulloch, to talk about how important customer feedback has been to the growth of their online business.
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Season 1
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Episode 9
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38:36
Trusted Service Awards Roundtable | Episode 08
In this episode, Feefo’s Nicola Renshaw is joined by Sue Stevenson from Donald Russell, Beth Roach from Museum Selection and Stuart Rolfe from
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Season 1
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Episode 8
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40:55